Responsible Play

Play Safe, Stay in Control

Our Commitment

At RichMama, we believe that online gaming should be a fun and entertaining experience. We are fully committed to promoting responsible gambling and providing our players with the tools and resources they need to stay in control of their play. Gambling should never be seen as a way to make money or solve financial problems.

Underage Gambling Prevention

RichMama is strictly for players who are 18 years of age or older. We employ rigorous age verification processes during registration and withdrawal to ensure that minors cannot access our platform. If you share your device with minors, we strongly recommend using parental control software to restrict access to gambling sites.

Tools for Control

We offer several tools to help you manage your gaming activity:

Deposit Limits

Set daily, weekly, or monthly limits on how much you can deposit into your account. This helps you stick to your budget.

Time-Outs

Take a short break from playing. You can suspend your account for a period ranging from 24 hours to 6 weeks.

Self-Exclusion

If you feel that your gambling is becoming a problem, you can request a self-exclusion. This will block your access to RichMama for a longer period (e.g., 6 months to 5 years) or permanently.

Account History

Easily access your transaction and gaming history to keep track of your spending and playing time.

Recognizing a Problem

It is important to recognize the signs of problem gambling early. Ask yourself:

If you answered "yes" to any of these questions, we strongly encourage you to seek professional help.

Get Help and Support

If you or someone you know is struggling with gambling, free and confidential support is available. We partner with and recommend the following organizations:

Our RichMama Concierge team is also available 24/7 via Live Chat to assist you with setting limits or applying self-exclusion.